Basecamp Review: Overview, Features & Pricing

Our Score: 81/100

Basecamp is one of the most popular Project Management Software in the world. It enables you to manage projects as well as collaborate with clients. Furthermore, the provider is well-known for its ease of use, an extensive list of features, and straightforward pricing. So, Businesses that want feature-rich project management software for unlimited users and projects at an affordable price should take a look at Basecamp.

The main advantage of Basecamp is the interface is simple and clean. It is designed to make it easy for project managers to quickly organize team members. However, Basecamp is not only used by business professionals and small business owners. It also can be used as a personal plan that lets individuals organize their own projects while also updating followers of projects that aren’t related to the company.

Basecamp 3 Overview

Table of contents

Key Features

Basecamp’s features include to-do lists, message boards, schedules, 500 GB of document and file storage, and tools to customize individual projects. In addition, there is also a real-time group chat (Campfires) that lets you ask quick questions and get equally quick answers.

Features Availability
1. Project Planning & Scheduling
1.1. Setting priorities and deadlines
1.2. Resources & Workload Management
1.3. Support Agile Methodologies
1.4. Gantt Chart
1.5. Project Templates
1.6. Intake / Request Forms
2. Task Management
2.1. Assigning tasks to team members
2.2. Attach files to the task
2.3. Comments on task
2.4. Custom status
2.5. Custom workflows
2.6. Task dependencies
2.7. Sub Task
2.8. Progress Tracking / Status
2.9. Notifications
2.10. Time tracking
3. Reporting
3.1. Status reports
3.2. Risk Reports
3.3. Executive Reports
3.4. Resource Reports
4. Project Financial Management
4.1. Budgeting
4.2. Payments / Billing
4.3. Integration with Accounting Systems
5. Other Features
5.1. Document Management
5.2. Portfolio Management
5.3. Mobile App

To-do List

Basecamp's To-do List
To-do List

List and To-do are the two main building blocks in Basecamp to simplify the way you organize your Tasks. A List is a tasks group within a project that can be anything such as sprints for developers, parts of your projects split by functionality, areas of responsibility, region, etc. In Basecamp, you can create to-do lists for all the work you need to do, assign tasks, and set due dates. Also, you can add notes, add file attachments, and comment directly on tasks and lists.

Message Boards

In Basecamp, you can create a conversation about a specific topic and share to everyone or select individuals. Its really like a conversation through email, because in there you can embed images or files into your message, applaud messages and comments you like.

Schedules

Every project in Basecamp includes a schedule that displays any dated to-dos and events for that project. Everyone on the project can see it, so they’ll all know what’s coming up. In addition, you can add events with dates, times, and date ranges. Also, you can connect the schedules to your Google Calendar/iCal/Outlook. Its really like online scheduling software that let you add people to notify them when things change and discuss events on their own page.

Documents & File Storage

Basecamp allows you to attach documents, files, and images into To-do list and every conversation on Message Boards. All documents and file are shown in single place to make it effortless to find and download. The features included attaching with drag and drop, version history, reorder and color code files to keep things tidy. In addition, you can link Google Docs and discuss them in Basecamp.

Real-time Group Chat & Check-in Questions

Collaboration tools in Basecamp including real-time group chat and direct messaging with anyone on the same Basecamp account. Check-in questions let team members share what they’re working on, with all replies sent in a single, easy-to-read digest to the team. In there you can mention people to get their attention, attach files, quotes, and code samples. Also, you can add sounds, video, and emoji to your comment.

Direct Messages (Pings)

Another collaboration tools from Basecamp is Direct Messages. It allows you to create a private conversation with anyone on the same Basecamp account. Like Real-time Group Chat, you can also attach files, quotes, add sounds, video, and emoji to your comment.

Hill Chart

Basecamp's Hill Chart
Hill Chart

Work is like a hill with two sides. There’s an uphill phase of figuring out what to do and how to approach the problem. That’s the climb. After you reach the top, there aren’t any more ruinous unknowns. You can see down to the other side and finish executing. It’s straightforward to estimate and finish the work from that point.

The Hill Chart captures this intuition and reflects it back to the team. Each piece of work that can move independently gets a dot and team members update the position to reflect their current knowledge.

Reports

Basecamp reporting
Reporting on Activity Menu

Reporting features include insight into what’s overdue and due soon, what tasks are assigned, what’s been completed today, and what’s coming up. It also offers reports on individual team member activity, including files they’ve shared, comments they’ve posted, and work they’ve added to a project.

Basecamp Integrations

Basecamp’s development team would rather focus on features that they believe are essential and that works for most if not all their customers. Therefore, instead of creating new tools, they just created an integration API where other developers can build on top of a lean but effective platform. So, you can add more functionality to your Basecamp account using Third-party tools, such as time tracking, accounting, Gantt chart, and many more.

Mobile App

Basecamp 3 mobile App
Basecamp 3 Mobile App

Basecamp provides a mobile app to help its users manage projects from their mobile devices without the use of third-party apps. From the app, users can check on the progress of each of their projects, discuss updates with other team members, post comments and upload files, as shown in the photos above.

Basecamp 3 on Google Play Basecamp on App Store

User Experience

One project management platform that has stuck around and remained relevant since its launch in 2004 is Basecamp. Also, it’s one of the most popular simple project management software on the market. In our opinion, Basecamp is invaluable for both internal management and client progress communication.

Initially, Basecamp was only used by business professionals and small business owners. But now Basecamp lets individuals organize their own projects while also updating followers of projects that aren’t related to the company.

In Basecamp, Tasks can be assigned to an individual or groups and have due dates added, so everyone knows what the deadline is. It is also possible to add comments to the to-do list, which is useful when it comes to discussing specific tasks that a number of people are working on. Another interesting thing about Basecamp is the ability to handle very large files.

While Basecamp indeed has a lot of amazing features, there have been some criticisms of it as well. For instance, task management still has a lot to be improved. There is no way to make a task dependent upon another in Basecamp or organize projects through Gantt charts or kanban views. It’s also missing a native time-tracking feature and does not support milestones. Without milestones, there is no method to monitor these major events from within your system.

But, the main advantage of Basecamp is that the platform is easy to use and understand. Also, you can use third-party tools to handle all functions that are missing from Basecamp, such as Time Tracking, Gantt Chart, Accounting, and more.

Customer Support

Users can watch Basecamp tutorial videos to learn how to use Basecamp 3. In addition, users can read the help guides to learn more about Basecamp. Another good thing about Basecamp is that the platform has very fast customer support and it’s reasonably priced. You can write on Basecamp’s twitter account and get a response in a very short time or simply go to the website and write to them, they’ll definitely write you back.

Pricing

Basecamp is $99 per month for unlimited users and unlimited projects. The price includes every Basecamp feature and 500 GB of file storage. Basecamp’s pricing is about standard in the industry for businesses with teams of ten or more users. There is no minimum contract agreement.

Pros and Cons

Pros

Basecamp is one of the most easy-to-use project management software. While the platform only has very basic project management features, Basecamp offers powerful integration with many other apps.

Cons

As mentioned above, Basecamp only has very basic project management features. There is no task dependencies, Gantt chart, kanban board view, and custom workflow or statuses.

Conclusion

In conclusion, Basecamp is suitable for you who are looking for simple project management software and has powerful collaboration features. And considering the Basecamp’s pricing plan, this platform may suitable only for company or businesses with ten or more employees.

Basecamp Rating

Functionality 54/100
Flexibility 92/100
Usability 96/100
Pricing 80/100
Total Score 81/100

About Basecamp

Basecamp, formerly named 37signals, is a privately held American web application company based in Chicago, Illinois. The firm was co‑founded in 1999 by Jason Fried, Carlos Segura, and Ernest Kim as a web design company.

Since mid‑2004, the company’s focus has shifted from web design to web application development. Its first commercial application was Basecamp, followed by Backpack, Campfire, and Highrise. The open source web application framework Ruby on Rails was initially created for internal use at 37signals, before being publicly released in 2004.

In February 2014, the company adopted a new strategy, focusing entirely on its flagship product, the software package also named Basecamp, and renaming the company from 37signals to Basecamp. Jason Fried and David Heinemeier Hansson have published several books under the 37signals name. (Source: Wikipedia)

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Basecamp Alternatives

Not sure if Basecamp is the right fit for you? Read our following reviews and software comparison: Basecamp Alternatives, Best Project Management Software, Best Simple Project Management Software.

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