Best Appointment Scheduling Software and Booking App

Scheduling appointments are one of those tasks you should be passing on to your computer to save your time, reduce frustration and help you create better schedules for appointments. For service-based businesses, the best Appointment Scheduling Software must provide online booking page that allows customers to see the availability of the services in real-time and booking an appointment by themselves. There are a large number of Appointment Scheduling Software on the market today claiming they can make such processes easier.

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Best Appointment Scheduling Software and Booking App

Before making any kind of decision, it’s often best to do thorough research on the best Appointment Scheduling Software outlined below that may (or may not) work best for your unique needs. Does the software allow the customers or business owner make a recurring appointment? Does the software allow the business owner to schedule classes, groups, events or individual appointments? Does the software allow the business owner to accept payments online or offline?

Below is the best Appointment scheduling software chosen by our reviewer team to help you choose the right tool for your business.

SimplyBook.me (Our Score: 95/100)

SimplyBook.me Appointment Scheduling Software dashboard
SimplyBook.me Dashboard

Simplybook.me is the best Appointment Scheduling Software that allowing service companies to accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site. It’s easy to use, yet customizable and flexible enough to fit your business or organization like a glove. In our opinion, SimplyBook.me is almost perfect as Appointment Scheduling Software for School or Universities.

SimplyBook.me offers a combination of site builder tools and online scheduling software. You have the usual features found in appointment-related tools, such as the ability to create a service package, schedule classes, events or individual appointments, accept online bookings, automated text message and email notifications, and payment processing.

The biggest drawbacks of the online booking page from SimplyBook.me is that the software does not allow customers to make a recurring appointment in one order. It’s not good for SimplyBook.me as Booking System for fitness classes as they said that some customers usually need a recurring appointment. But SimplyBook.me gives a more flexibility for the business owner to create a service, including scheduling appointments. To handle recurring appointment, SimplyBook.me allows you to create a pack of services with a particular number of sessions in it. For example to offer a monthly pack of 4 sessions each Monday.

SimplyBook.me also let you including service Add-ons and product for sale to your service. Or make a service only can be booked with buying a membership.

Pros

SimplyBook.me is one of the most flexible appointment scheduling software. It also gives marketers a feature to promote your business such as Coupons and Gift Certificates. Many options of payment systems to accept a payment from your customers.

Cons

As mentioned above, SimplyBook.me not let customers make a recurring appointment as they want. It only allows you as a business owner to create a pack of services with a particular number of sessions in it.

Pricing

Simplybook.me has a free subscription option and three paid plans: Basic ($9.90/month), Standard ($19.90/month), and Premium ($39.90/month). The main differences between the plans include the number of bookings and availability of custom features such as group bookings, multiple bookings, secure online payments, calendar sync, multiple location management, contact widget, and more.

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Acuity Scheduling (Our Score: 92/100)

Create an appointment in Acuity
Create an appointment in Acuity

Acuity is one of the best scheduling software for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons, and spa centers and health and dental clinics.

Acuity is an Appointment Scheduling Software that allows you to manage multiple locations and employees, designate specific appointment types and set pricing for each type, use add-ons to offer additional services, create a service package, schedule classes, events or individual appointments, and accept payment from customers.

It also provides online booking page that allows your customers to see your calendar availability in real-time, self-select the appointment slot that works best for them. When booking an appointment, clients are able to use a coupon to get a special price. Acuity also has auto adjust for time zones, let clients easily cancel or reschedule themselves, and automatically send reminders to keep clients prompt.

Another interesting feature is that clients have the option of adding themselves to a waitlist if the calendar is full and a day and time they desire is already booked. It’s a feature that very useful for clients and is rarely found in other appointment scheduling software.

Pros

Auto adjusts for time zones, let clients easily cancel & reschedule themselves, and automatically send reminders to keep clients prompt. Automatically send branded & customized confirmations, reminders & follow-ups—via email or text message—and even accept payment.

Cons

A free version is very simplistic and feature-poor. You have no online payments, no built-in email or text reminders for clients and no direct scheduler integrations with social media sites or websites.

Pricing

Like many Appointment Scheduling Software and Booking Apps, Acuity’s pricing is concerned with the number of staff who will be sharing the calendar. Acuity Scheduling offers one free plan, Freebie, and three paid subscription plans: Emerging ($15/month), Growing ($25/month), and Powerhouse ($50/month). The main differences between the plans are the number of calendars included, multiple time zones for user’s different staff/locations, custom API & CSS, sign Business Associate Agreement (BAA) for HIPAA Compliance, and more.

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Appointy (Our Score: 87/100)

Appointy Appointment Scheduling Software - My Space Page
Appointy – My Space Page

Appointy is an advanced Appointment Scheduling Software and Booking App which allows you to manage your clients and market your services by speeding up your word-of-mouth publicity. The platform enables users to schedule appointments, classes, workshops, events, tours, rides, and activities; and provides inbuilt marketing tools for businesses, including Email marketing, deals and discounts, and social promotion.

Appointy gives you all feature you need to run your service-based businesses. It provides simple online booking page that can be integrated seamlessly with your own website (including WordPress). The online booking page allows clients to create appointments by themselves. When booking an appointment, clients are able to choose a service, staff, and time that they want. In the booking confirmation page, clients are able to use a coupon to get a special price or pay with a gift certificate that both of it is given by you. After booking appointment is confirmed, clients are able to sync their appointment schedule with Outlook, Google and iCal.

As a business owner, you are able to approve booking automatically or manually, change the price of each booking, add additional charges, and add a discount for each booking. Appointy also let you add additional Add-ons that a customer can select with the service, and linking a service to resources such as rooms, tennis courts, massage chairs, lenses, etc that are reserved for services when customers book appointments.

In our opinion, with the ability to integrate with Google platform that allows your customers to find and book your business directly on widely used Google platforms such as Google search, Google Maps, and Reserve with Google website, Appointy is the best choice for service-based businesses that operate in the tourist attraction. It also the best choice for you who looking for Appointment Scheduling Software and Booking App with complete marketing tools.

Pros

Overall, this appointment scheduling software and booking app is an intuitive platform with most of the features necessary for business scheduling systems. As we mentioned above, the best part of Appointy as Appointment Scheduling Software and Booking App is the ability to integrate with Google platform that allows your customers to find and book your business directly on widely used Google platforms such as Google search, Google Maps, and also the Reserve with Google website.

Cons

Appointy doesn’t merge with accounting software, so you’ll have to handle payment information separately. There is no feature to create a service package.

Pricing

Appointy offers one free plan and three paid subscription plans, billed annually: Growth ($19.99/month), Professional ($49.99/month), and Enterprise ($79.99/month). The main differences between the plans are the number of appointments per month, number of staff access, and other additional features, such as customization, online marketing tools, multiple location support, and more.

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Square Appointments (Our Score: 79/100)

Square Appointment Scheduling Software on various devices
Square Appointments on various devices

Square is an easy software that delivers a robust, cloud-based scheduling tool with a simple client-side interface and a complete suite of sales, business, and inventory management tools. Plus you get built-in credit card processing at low competitive rates. As appointment scheduling software, Square has very basic features to make an appointment. Unlike others Appointment Scheduling Software that mentioned above, Square Appointments is not able to create class or group event.

Square Appointments allow you to add a booking widget or booking button to integrate booking with your current website. Or you can place booking links on Facebook, Instagram, and other social platforms to expand your reach. If you don’t have a website, Square Appointments will provide you with a booking page online that let your customers book via your online page based on your set availability (or your availability via a synced calendar), then manually or automatically approve those appointments. Customers also are able to reschedule or cancel appointments on their own.

Square is its own payments platform. The minute you sign up for a Square account, you can start accepting payments for services and even set up prepayments on appointments. With Square, everything is built-in, including online payments and sleek credit card readers that work via your computer, tablet, or smartphone. It also provides Square POS for free that allows you to sell items and services easily, directly from the software. You also be able to track stock in real time and get email alerts when items run low.

Pros

Square Appointments offers a full set of administrative tools, and your clients will find it very easy to use. It provides the most flexible scheduling system and let business owner make a recurring appointment. And the best part of Square Appointments is that the software allows you to accept payment from your customers, even in the free version.

Cons

If your clients live in a different time zone, this application doesn’t automatically adjust the time zone. Also, customers can’t request to be added to a waitlist and can’t make a recurring appointment like the business owner. Another drawback of Square Appointments is the software provides a very basic feature to create an appointment. With Square Appointments, you are not able to create a class or group event.

Pricing

Square Appointments offers a free plan for individuals and two paid subscription plans for teams: 2-5 Employees ($50/month) and 6-10 Employees ($90/month). Businesses are also charged with a transaction fee for every credit card transaction. The main differences between the plans are the number of employees who can use the platform and the applicable processing fee.

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10to8 (Our Score: 79/100)

10to8 Appointment Scheduling Software - Dashboard Page
Dashboard page

Trusted by 40,000+ independent practitioners, tutors, coaches & small businesses, 10to8 is one of the most popular appointment scheduling software. The platform has the ability to automatically send custom SMS & email reminders to cut no-shows, take payments with Paypal or Stripe, Sync 2-way with Google Calendar, Outlook or iCal. It also provides Built-in email, survey, and social media promotion tools, plus a handy instant chat feature.

10to8 allow clients to book your free slots online. And you can decide when, how and what can be booked, with automatic or manual booking request approval. The software also enables you to take payments with PayPal, Stripe, or SagePay.

The biggest drawbacks of online booking page from 10to8 is that the software does not allow your customers to create an account. So when your customers want to book an appointment again, they must fill out the customer’s profile including a customers name, email, and phone number. And for those of you as a business owner, 2 appointments mean 2 different clients, even though both have the same profile. For example, if you have 10 appointments, you will also have 10 clients.

10to8 Appointment Scheduling Software is a good choice for small business because it offers price based on the number of appointment per month and number of staff logins. In our opinion, 10to8 is suitable for service-based businesses such as salon, self-defense instructor, mobile massage, and other similar services.

Pros

The best part of 10to8 Appointment Software and Booking App is a free option that really helpful for you while starting up a new business. It offers a free plan with access to all features that can be used by businesses with maximum 2 staff.

Another interesting feature is 2-way client chat that allows clients to reach you if they have questions while booking.

Cons

Customers can’t request to be added to a waitlist. No Mobile app. It’s difficult for customers to make a recurring booking appointment. There are no marketing features such as Coupon and Gift Certificate. You also not able to add additional service/add-on for each service. 10to8 does not provide a simple way to create a service or staff schedule. And last, this software does not provide a good reporting feature that can help you to track your business growth and metric.

Pricing

10to8 has a free plan, and four paid subscription options: Basic ($9.6/month), Grow ($20/month), Bigger Business ($40/month), and Enterprise (customized pricing). The main differences between the plans are the number of appointments per month and number of staff logins.

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Free Appointment Scheduling Software and Booking App

More often than not, startup companies and small businesses don’t have the budget for a fully featured appointment scheduling solution. At this crucial time, they need to rely on cheaper options so they can focus on earning a profit to help their endeavor grow. This is where free Appointment Scheduling Software providers come in.

Square Appointments

The free appointment scheduling software from Square has everything you need to run your business: online booking that’s easy for you and your customers, a point of sale that tracks customer details, and a secure, fast payments system. It’s all in one place, and the only limitation that free version of Square Appointments has is limited to one user.

If you’re a solopreneur, Square gives you every tool you need to manage your client schedule and grow your business, all in one streamlined, easy-to-manage package — for free. But you should know that with this software you are not able to create a class or group event.

Visit Square Appointment

10to8

Like Square Appointments, free appointment scheduling software from 10to8 give you access to all features with limitations for 2 staff login and 100 appointments per month. Whether you need 24/7 appointment booking options and calendar synchronization tools or reminder automation features and client management capabilities, this software has your needs covered.

With this free appointment scheduling software, you are able to schedule classes, groups, events or individual appointments. And the best part of it, SMS reminders also included which I have not found in others free appointment scheduling software.

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Appointy

Free appointment scheduling software and booking app from Appointy is limited to 100 appointments per month and 1 staff. Unlike 10to8 and Square Appointments, Appointy does not give you access to all features in their free plan. But it provides basic features that you need to run your service-based business such as Schedule classes, groups, events or individual appointments, reschedule appointments, appointment reminders, and Zapier integration. It also lets you accept payment from your customers via Square.

The best part of free appointment scheduling software from Appointy is the integration feature with Google Listing that is not available on others Appointment Scheduling Software. With Google Listing, your customers are able to find and book your business directly on widely used Google platforms such as Google search, Google Maps, and also the Reserve with Google website. This means that with Appointy you can easily promote your business and reach more customers.

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